Session 2 of 4 in

AIHR's Connected Learning Series

HR operations has always been the engine room of HR. However, AI is changing what that engine looks like, how it runs, and who gets to drive it.

Join AIHR SME Dr. Dieter Veldsman for a deep dive into this transformation, where you will explore how AI is reshaping the employee lifecycle, where the strategic opportunities lie, and which risks you need to have on your radar.

Learning Outcomes

By the end of this session, you will learn how to:

• Identify the key ways AI is reshaping the employee lifecycle, from talent acquisition to offboarding, and what this means for your day-to-day HR work.

• Evaluate how HR operations can strategically respond to AI-driven change and spot the opportunities this creates for expanding HR's impact.

• Assess the risks and ethical considerations that come with AI in HR operations, including bias, data privacy, and workforce transparency.

• Apply a practical starting framework for bringing AI into your HR operations, with clear first steps regardless of where your organization currently stands.

Presenter: Dr. Dieter Veldsman, Chief HR Scientist at AIHR

Dr. Dieter Veldsman is an organizational psychologist with a passion for HR. He has over 15+ years of experience across the HR value chain and lifecycle, having worked for and consulted with various multi-national corporations in Europe, Asia, and Africa. He has held the positions of CHRO, Organizational Effectiveness Executive, and Organizational Design and Development Principal. He is a regular speaker at international conferences and industry panels on Strategic HR, Future of Work, and Organisational Development. He co-hosts a monthly podcast called “HR Hot Topics” that discusses actual events impacting the world of HR and interviews leading HR Practitioners as part of his HR Dialogues Videocast series.

He is passionate about the development of the profession and guest lectures at various institutions while also holding the position of Senior Research Associate at the University of Johannesburg. He has contributed to 40+ peer-reviewed articles, blogs and book chapters on the Future of Work and HR, Organizational Development and Employee Experience.

He was awarded the CHRO of the year title by the CHRO Society of South Africa for 2021 and has been recognized in the categories of HR Strategy and Leadership, HR Technology, and HR Innovation by various institutions. He was recognized as the Practitioner of the Year by the Society of Industrial and Organisational Psychology of South Africa in 2018.

Currently, Dr Dieter Veldsman forms part of the Academy to Innovate HR (AIHR) as an HR and OD Thought Leader working towards the continuous upskilling of 100 000 HR professionals by 2025. He is responsible for applied research, product development and engagement with our member community that spans more than 15 000 students across 140 countries and working with our clients to reposition their HR functions for the future.

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Upcoming AIHR Connected Learning Series Sessions:

August 20, 2026 – Session 3: Modern Talent Strategies: Tools, Trends, and Takeaways

November 12, 2026 – Session 4: Leading Learning in a Changing World